If you’re registering on Ifeel through your corporate benefit and the welcome agent chat informs you that your corporate benefit isn’t recognized, this means there’s been an error in the registration process, and your benefit isn’t being applied correctly.
What to do in this case?
Make sure that you are registering with the correct email and following the appropriate steps. Depending on your company, you may be requested to register using your corporate email or to follow some specific steps in order to create your account. Follow the instructions provided by your company or provider in order to register your account.
You’ll receive a help link: In the chat with your welcome agent, you’ll be sent a link to the Help Center where you can submit a request explaining the issue.
Access the link: Use this link to submit your request: Help Center.
Explain the issue: Fill out the request form with details about your problem so we can assist you.
One of our agents will review your case and get in touch with you as soon as possible to resolve the issue and ensure you can enjoy your corporate benefit without any problems.