No, the sessions you purchase on Ifeel as part of a private plan do not expire. Here’s how it works:
1. Sessions with no expiration date
When you subscribe to one of our plans, the sessions you purchase will remain in your account until you decide to use them.
This means that even if your plan is canceled, any remaining sessions will stay as saved credit for you to use at a later time.
2. What to do if your plan is about to renew or cancel?
If your plan is close to renewing or canceling and you still have sessions left, it’s important to inform your therapist.
Your therapist will contact us so we can extend your plan. This way, you can continue benefiting from your sessions without the plan renewing or canceling prematurely.
Important disclaimer
This information is only applicable to individual purchased plans, all plans corresponding to a company benefit have different conditions. Contact the Customer Care Team to resolve any queries you might have in this regard.