Video call sessions on Ifeel are conducted directly through the platform to ensure maximum security and privacy in your therapeutic process. Here’s how to access your session:
1. Log in to the platform
- Log in to your account via the website or the mobile app.
- Make sure to be logged in at the time your video call session is scheduled.
2. Go to the chat with your therapist
- Navigate to the "Therapy" section, located at the bottom of the screen, between "Self-Care" and "More".
- Inside this section, you’ll find the chat with your therapist.
3. Join the session
- At the time of your session, a red banner will appear at the top of the chat with your therapist once they have started the call.
- Click on the banner to join the video call session.
4. Enjoy your session
Once you click on the banner, the video call will open, and you can begin your session with your therapist in a secure and comfortable environment.