Customer Care Team
- Total activity 110
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 63
Articles
Recent activity by Customer Care Team-
How can I cancel my plan?
If you want to cancel your plan on Ifeel, you can easily do so from the app or the web. Here’s how:1. Cancel your plan from the appGo to the "More" section: Log in to your account and navigate to t...
-
How can I change my subscription to a different plan?
If you want to change your private purchased plan to a different subscription on Ifeel, you can easily do so from the app or the web. Here’s how:1. Change your subscription from the appGo to the "M...
-
How to share the results of my wellbeing and mood test with my therapist
In Ifeel, you have the option to automatically share your monthly well-being test results and mood tracking with your therapist. Here’s how to do it from the app and the web:1. From the appGo to th...
-
Can I also access ifeel from the web browser?
Yes! In addition to the app, Ifeel also offers the option to access the platform through a web browser. Here’s how you can do it:How to access from the web browserGo to the following link: Visit th...
-
How to set a PIN code for the app
It’s possible to set a PIN code on the Ifeel app to enhance the security of your account. This PIN will be required every time you access the app. Here’s how to set it up:How to set a PIN codeGo to...
-
Can I set a daily reminder to track my mood?
Yes, you can set a daily reminder to track your mood! This feature is only available through the app. Here’s how to set it up:How to set a daily reminderGo to the "More" section: Log in to your acc...
-
Manage platform notifications
On Ifeel, you can manage platform notifications to suit your preferences. Below, we explain how to do it from both the app and the web version:1. Manage notifications from the appGo to the "More" s...
-
How can I reschedule a session?
If you need to change or reschedule a session on Ifeel, you can do so easily by following these steps:1. Communicate your request to your therapistAccess the chat with your therapist, which you’ll ...
-
How can I change my password?
Changing your password on Ifeel is a simple process that you can do through the app or the web version. Below, we explain the steps to follow:1. Change your password from the appGo to the "More" se...
-
Change the platform's language
In Ifeel, you can configure the platform's language to suit your preferences. Below, we explain how to do it from both the app and the web version, as well as the available languages.1. Change the ...